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How are SERVQUAL and employee empowerment implemented to achieve expectations in cafes? / [John Sutton]
By: Sutton, John.
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BookSeries: BA (Hospitality Management) ThesisNo. 174.Publisher: Waterford : Waterford Institute of Technology, 2013Description: 46 p.Subject(s): Employee empowerment
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BA (Hospitality Management) Theses
| Item type | Current location | Call number | Copy number | Status | Notes | Date due |
|---|---|---|---|---|---|---|
| Inhouse | Luke Wadding Library | 1 | Available | i |
Shelved at the Thesis Section next to the Photocopying Room on the Entrance Level
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